BaitCatch

Help and support

Something not working? Start here.

Most problems are one of the few below. If yours is not, email support@codewithkolin.com. A person reads every message.

Common fixes

Try these first.

Nothing is being hidden on YouTube, X or Reddit

Click the BaitCatch icon and check that “Enabled” is on and the site is ticked under Sites, then reload the page. If you installed BaitCatch while the feed was already open, reload it once. It reads feeds — YouTube Home, search and the column beside a video, the X timelines, and Reddit listings — not individual video or post pages.

The popup says “Not a feed BaitCatch reads” or “Nothing checked yet”

The first means the page you are on is not one of the three feeds it reads; BaitCatch stays quiet everywhere else. The second means nothing has come past it yet: scroll the feed, or reload the page if you have just installed it.

It hid something I wanted to see

Nothing is removed. A hidden item keeps its place, says why it was hidden, and has a Show button. If it is hiding too much, move “How strict” to Relaxed, which catches only the obvious, or untick a category under Hide: Clickbait, Hype or Outrage bait. You can also switch a single site off and leave the other two running.

Spoilers are getting through, or something harmless was hidden as one

Spoilers are only hidden for the titles you list under “No spoilers for” in the popup, so add the exact name of the series, film or match. Posts that merely mention a title, such as trailers and casting news, are left alone on purpose, and only posts that give something away are hidden. It is most accurate in English; titles in other scripts are left alone rather than judged badly. If it got one wrong, send us the post.

It says I have reached today’s free limit

The free plan checks 300 feed items a day, and the count resets at midnight UTC. Items it checked recently do not count again. Pro removes the daily limit, with fair use of 3,000 items a day.

My Pro licence key will not activate

Copy the whole key from your receipt email, with no spaces before or after, paste it into the popup and press Activate. “Already active on 3 browsers” means the key is in use on three installs; email us and we will free one. “No longer active” means the subscription ended or was refunded. “Belongs to a different product” means it is a key for another extension. If a payment went through and no key arrived within ten minutes, check spam, then email us with the address you paid with.

Billing and refunds

Cancel any time from the link in your receipt. Full refund within 14 days, no reason needed. Refund policy

Privacy questions

What it reads, where that goes and what is kept: BaitCatch privacy policy. To have your install record deleted, email us.

Remove it

Right-click the BaitCatch icon and choose “Remove from Chrome”. Everything stored on your device goes with it.

Contact: support@codewithkolin.com · Made by Suman Kumar